Operations Leadership | Supply Chain | HR Administration

Sesonga Niyongira Frank

Also known as Frank Sesonga, Niyongira Frank, and Sesonga Frank

Results-driven operations and administration professional with leadership experience across agribusiness, manufacturing, airport retail, logistics, procurement, and human resource management. He combines strategic planning with disciplined execution to improve service quality, operational efficiency, compliance, and team performance.

7+ Years Leadership and operations experience
3 Degrees Business, project management, and agricultural economics
Multi-sector Agribusiness, manufacturing, hospitality, and aviation-linked operations
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Portrait of Sesonga Niyongira Frank
Professional focus Operations Management

Agribusiness and Supply Chain

Professional Profile

Executive overview

Summary

Sesonga Niyongira Frank is a hardworking, proactive, and committed professional who works effectively both independently and as part of a team. He is recognized for strong communication, reliability, professionalism, accuracy, and the ability to maintain high output while supporting organizational goals.

Core strengths

  • Operations management and branch oversight
  • Logistics, procurement, and inventory control
  • Human resource administration and labor compliance
  • Project coordination, reporting, and risk monitoring
  • Team supervision, training, and performance management
  • Stakeholder engagement and service excellence

Personal details

  • Nationality: Rwandan
  • Address: Kigali, Rwanda
  • Phone: +250 788 728 941 / +250 788 328 982
  • Email: s.frank2060@gmail.com
  • LinkedIn: Niyongira Frank
  • Driving licence: Class B

Languages

KinyarwandaFluent speaking, excellent writing and listening
EnglishFluent speaking, excellent writing and listening
SwahiliGood speaking, writing, and listening

Career Journey

Professional experience

Nov 2025 - Present

Head of Operations

Afri-farmers Market Ltd

  • Oversee daily business operations across branches.
  • Supervise logistics, purchasing, branch managers, and inventory control.
  • Ensure service quality and timely delivery of produce.
  • Develop standard operating procedures and operational controls.
  • Monitor staff and branch performance and report improvements to the CEO.
  • Manage risk, safety, and security protocols across operations.
Jan 2025 - Sep 2025

Human Resource and Administration Manager

Inyange Industries Ltd, Milk Powder Plant

  • Led development and implementation of HR and administrative policies.
  • Managed recruitment, employee relations, and disciplinary processes in line with Rwandan labor law.
  • Coordinated training, staff development, and the Performance Management System.
  • Administered compensation, medical cover, life insurance, and benefits structures.
  • Oversaw office administration, logistics, budgeting, and HR reporting.
Oct 2023 - Dec 2025

Logistics Manager

Inyange Industries Ltd, Milk Powder Plant

  • Planned and oversaw milk collection, procurement activities, personnel transport, and product distribution.
  • Managed day-to-day logistics and procurement operations of the plant.
  • Directed vehicle maintenance and supply chain strategy implementation.
  • Analyzed logistics data to identify bottlenecks and improve delivery performance.
  • Negotiated supplier contracts, supervised procurement teams, and managed supply chain risks.
  • Prepared budgets, KPI work plans, and weekly and monthly operational reports.
Jul 2022 - Sep 2023

Administration Officer

Inyange Industries Ltd, Milk Powder Plant

  • Scheduled routine work, tracked decisions, and simplified project duties into actionable timelines.
  • Created workflows, monitored project progress, and coordinated quality controls.
  • Tracked expenses, predicted future costs, and supported risk analysis.
  • Liaised with immigration and labor offices on expatriate visas, permits, and declarations.
  • Supported performance appraisal processes and prepared staff performance reports.
  • Managed employee relations issues, administrative budgets, and reporting.
2019 - 2022

Branch Manager

Bourbon Coffee Ltd, Kigali International Airport

  • Coordinated branch operations and monitored overall financial performance.
  • Maintained employee records, supported evaluations, and coordinated staff training.
  • Managed benefits administration, leave management, and daily administrative functions.
  • Controlled operating costs, inventory, revenue, expenses, and debt recovery follow-up.
  • Handled customer complaints, compliance, health and safety, and airport operating procedures.

Academic Background

Formal education

May 2023 - Aug 2025

Executive Master of Business Administration

University of Kigali

Second-upper class division

Jan 2020 - Dec 2021

Master of Science in Project Management

University of Kigali

Second-upper class division

Sep 2013 - Aug 2017

Bachelor of Science (Hons) in Agricultural Economics

University of Rwanda

Second-upper class division

Development

Certifications and professional learning

2021

Project Management in Donor Funded Projects

International Training Institute for Skills Development, London, UK

2021

In-company Instructor Certificate of Competence

Rwanda Polytechnic

2021

Service Excellence

Cornell University SC Johnson College of Business, USA

2021

Introduction to Airport Operations

Professional certificate completed in December 2021

2022

Digital Commerce Course

IHUZO

Ongoing learning

Leadership and management short courses

AMI Inspiring Managers Program, Alison Transformational Leadership, and customer service excellence training

Capabilities

Skills and tools

Leadership and operations

  • Operations leadership
  • Branch coordination
  • Service quality management
  • SOP development
  • Budget follow-up and reporting

Supply chain and logistics

  • Procurement supervision
  • Inventory control
  • Transport coordination
  • Supplier relationship management
  • Operational risk reduction

HR and administration

  • Recruitment and onboarding
  • Employee relations
  • Performance management systems
  • Labor law compliance
  • Training and coaching

Digital and analytical tools

  • Microsoft Word, Excel, and PowerPoint
  • SAP and Micro-invest
  • Sage
  • SPSS and STATA
  • Data entry, data management, and questionnaire preparation

Additional Profile Highlights

Publication, training, and references

Publication

Niyongira Frank and Dr. Kwena Ronald (2021). Influence of Monitoring and Evaluation on Performance of Agricultural Projects in Rwanda. Global Scientific Journal, Volume 9, Issue 10.

Industry contribution

Participated from 11 to 24 November 2020 in curriculum development and validation for Food and Beverage Level Four in Rwanda TVET schools, organized by GIZ Hanga Ahazaza in partnership with Rwanda Polytechnic as a technical industry expert.

Selected references

  • Mrs. Winnie Ngamije - Deputy Director General, RCAA
  • Mr. Nzigira Vincent - +250 788 318 831
  • Mr. Rukundo Theogene - Supply Chain and Logistics Director, Inyange Milk Powder Plant
  • Mr. Dominique Niyomwungeri - Procurement Manager, UGHE

Professional values

Trusted by employers for professionalism, adaptability, accountability, and the ability to work effectively across institutional boundaries while maintaining strong timekeeping and teamwork.

Get In Touch

Contact details

Direct contact

  • Name: Sesonga Niyongira Frank
  • Location: Kigali, Rwanda
  • Phone 1: +250 788 728 941
  • Phone 2: +250 788 328 982
  • Email: s.frank2060@gmail.com

Professional statement

Open to leadership, operations, logistics, administration, and project coordination opportunities that require disciplined execution, people management, and service excellence.

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